
If you run a skip yard, then you’re going to need insurance for just about everything. There’s HGV insurance, Employer’s Liability insurance, and Buildings & Contents insurance to think about. You’re also going to need skips. So you’ve insured them too, right? Right?
Insuring your skips might not be as easy as it sounds. Take theft insurance, for example. It sounds like a straightforward thing to get cover for, though some people might beg to differ.
Lee Galan from GM Insurance had this to say about it: “We offer material damage insurance which can include cover for the skips themselves. However, the excess on these policies can be as much as £1,000, which is fine for the large bins, but would be more than the cost of a smaller skip.”
It appears that theft insurance is not a feasible option for the household skip specialist. Is it worth getting Public Liability insurance then? Although not a legal requirement, Public Liability insurance simply makes sense.
As Lee points out, “Skips, are very big and very heavy, and as long as the public are encountering them, you’d better believe that insurance is a good idea.” You’ll also have to show your local authority a copy of your policy before they will give you a permit to drop a skip on the public highway. In short then, yes, you’ll need Public Liability cover.
However, even with this policy, do you really want to be making a claim? After all, it would only take a couple of incidents to put your premiums through the roof. One too many and you might even struggle to get insurance at all. It quickly becomes very easy to give yourself an insurance headache. Luckily, there are ways to ease the pain.
ALTERNATIVES
Stop, Thief
The fate of your skip is out of your hands once you drop it off with a customer. Theft of a skip can be a nightmare, so the majority of us will have a paragraph in our terms and conditions regarding this. It will probably say something like, “In the event of the skip being stolen, the customer will be held liable. Replacement of the skip will be on a new for old basis.”
All well and good, but I wonder how many of us actually make our customers aware of this. Granted, their household insurance will probably cover them for the theft. But, assumption is never a good idea. You don’t know what kind of policy your customer has or even if they have insurance. What then if a skip is stolen from outside a customer’s property? Drag it through the courts? Wouldn’t it be simpler just to let them know that they are going to be liable in the first place?
Making your customers aware of their responsibilities up front shows your professionalism. And even if they are not insured, at least now they can’t say that you didn’t tell them. It also allows them to check their policies and make an informed decision. Much better than finding out when it’s too late.
Be doubly safe and get your driver to reiterate the terms when he drops off the skip and get the customer to sign a copy of your terms and conditions when they accept the skip. This way you’ve told them, twice, and you have written proof of their acceptance.
It is this kind of professional attitude that can really help to smooth things over if it all goes pear shaped. But, you can go further. Looking after a skip, even for a few days, can be quite a responsibility for some people, so why not help ease the burden. Rather than getting into the dodgy business of responsibility and blame if a skip is stolen why not take a look into simple and practical theft prevention solutions – they are after all the best type of solutions.
Skip locks are a great way to protect your skips from theft. Peace of mind for your customer and relatively inexpensive and easy to fit. They simply lock over the lugs, discouraging dodgy types from loading your skip onto their truck. Even the larger RORO skips can be locked in a similar way. Yes, you can insure them, and you probably should, but you lock your front door, don’t you?
Safety First
You’ve safely dropped your skip on the road in front of your customer’s home. Your locks are in place, and the filling has begun. It’s the usual stuff, tree stump, old bits of wood, antique table and a couple of Stormtrooper outfits. That’s when a helpful neighbour decides to dump his old couch in there too. He heaves it in, onto the end of a plank, which levers against the tree stump and catapults the antique table into the road taking out a passing cyclist. Who’s liable for this mess? Unfortunately, there is no simple answer, and once lawyers get involved who knows where the blame will end up.
Let’s make ourselves aware of a couple of things. Firstly, before they granted your permit, the local authority asked to see your Public Liability policy, not the customer’s. So somebody obviously holds, or will try to hold, you “the skip owner” responsible. Secondly, is your customer even covered for public liability?
Having a bit of professionalism and making your customer aware of their responsibilities before they hire from you could save potential headaches. Public liability is a little more complicated than theft so you need all the sound advice you can get. A clause in the T&C’s in terms of “danger caused by the skip or its contents to third parties” should clearly set out the customer’s responsibilities for looking after the skip and will provide a certain degree of cover should the inevitable happen.

Let There Be Lights
If the skip is on the road overnight, then adequate lighting is your responsibility. Like it or not, it’s on the permit and it’s in the law. So using your terms and conditions to pass on the responsibility could get tricky and expensive if it goes to court.
The problem with skip lights is that they are shiny, appealing and unsecured. What you need are sturdy, lockable lights. They might seem expensive if you have to buy a few all at once, but think of the long term. Standard, workman style, lamps are easy to walk away with. Almost irresistibly so, as they are simply hung onto the skip and left to the fates.
Lockable lamps are not so easy to snatch. They lock onto the lifting lugs, so there is no chance of a passing drunk removing them. Attaching in this way means they also double as skip locks, helping to deter thieves from lifting the entire skip. Securing lights such as these provides peace of mind for your customer, you, and your business.
Back of the Net
However, there is more to all of this than just lights. The real crux of public liability is in keeping the public, and their property, safe. This doesn’t just involve the skip at your yard or the customer’s premises. It can also include the skip, and its contents, on the move.
You know you should not move a skip if it is overloaded or filled above the side. However, even a correctly loaded skip can cause problems if the material inside is loose. Flying debris is a serious hazard on the roads, so if the load is loose and likely to leap from the skip once you are moving, use a net to secure it.
Netting is inexpensive and readily available and although relatively easy to fit why not have a look at some modern automatic netting. This is great in terms of Health and Safety as drivers won’t have to climb onto the back of the vehicle at any time. Fitted to the hydraulic lifts of your truck, the net secures your load as you lift it onto the back of your lorry. As you only have to fit each of your trucks instead of getting a separate net for each skip, it can be a very cost effective solution. They are also quicker to fit than the manual type, meaning your drivers can spend more time driving and less time tying down nets, potentially upping productivity. Alternatively, you could invest in some lidded skips for certain contracts; which are also great for avoiding overnight skip fires.
NOW YOU KNOW
As good as insurance is, cover is not always available for every circumstance. And, even if you can get it, you probably don’t want to claim on it. So, add liability clauses to your terms and conditions, and place responsibility with your customer, but be professional about it.
Explain to the customer, “If the skip is involved in an accident, you are liable. If the skip is stolen, you are liable.” Ask them if they would like to check their insurance policy before hiring from you. Point out that although insurance is not a legal requirement, making the customer aware of their responsibilities is in both of your interests and generates a positive professional image.
Get your driver to reiterate the liability clauses when he drops the skip with the customer. Make sure your customer has signed a copy of your terms and conditions, and do all you can to ease their worries. Buy locks, lights and nets but above all be professional.
All of which should ease your headache, and provide insurance against you losing business to a competitor.
Posts Tagged ‘skip hire’
ARE YOU COVERED?
SKIPS YOU DON’T SEE EVRY DAY!
When you’ve seen one skip, you’ve seen them all, right? Wrong! The skip hire industry boasts some highly creative individuals, and the chances are that someone, somewhere is coming up with the latest whacky twist on the conventional skip right now!
This unlikely incarnation of a skip was dreamed up by John Gratton-Fisher, of Grove Skip Hire in Nottingham.

John regards the humble skip as his trusty business associate, and so commissioned Crazy Coffins to create this very special resting place.
On his final journey, John says he will feel privileged to be put in a skip and go out with the rubbish! Although he’s in no hurry to road test it, as John told The Skip “I’m not planning on using it for a while yet!”

WALLER SKATES?
You’d be forgiven for thinking that these skips were actually a pair of roller skates for brief celebrity fat man, Rik Waller.
However, these cute little wagons are genuine, operational skips, and are the property of Heanor Mini Skip Hire in Derbyshire.
It seems an odd concept at first but when you consider the places these skips can access it makes good sense – not to mention the environmental and economical benefits of running these significantly smaller trucks.
Have you spotted any quirky skips out there? Maybe you even own some of your own? Send your pictures in to us at pr@theskip.net
SKIP WATCH

I got dragged along to an Ambassador’s reception recently, as you do when you work in the waste industry. It was pretty boring, to tell you the truth, so I whipped out some of my ‘special interest’ Polaroids that I carry discretely in my top pocket and started showing them around to spice things up a bit. They soon became the focus of the whole evening and, at one point, the Ambassador was actually heard to say “Monsieur, with these tremendously overloaded skip photographs you are spoiling us!” (What? You didn’t think I’d pull out those photos did you!)
So, you see, your fantastic overloaded skip photos are not merely serving the purpose of giving us all a good chuckle each month. They are actually a vital tool in my quest for social acceptance. In fact, they may well have saved my life too, for all I know, when some skinheads tried to mug me at a railway station in south London last February. I was pinned against a fence by two of them, while the third mugger went through my pockets. Luckily, the first thing the little scally found was one of my aforementioned Polaroid collections, and they were all so busy laughing at them that I managed to slip their clutches and do a runner amid the distraction. The loss of some particularly exquisite pictures did take me a while to come to terms with, but I managed to retain all my body parts, so it was a fair trade-off in the end.

Anyway, let’s have a good look at these latest fine specimens to be added to
the collection. The skip above was sent to us by D K Rowe Skip Hire, of London. It’s another victim of pruning madness and is definitely in need of an extreme hair cut before it stands much chance of going anywhere.

Here we have an artfully overpiled collection of household fittings and rubble that was snapped by Sam at Dunmow Skips Ltd. And yes, it’s even got the kitchen sink in there!
My favourite overloaded skip fix this month, however, comes courtesy of Triple C Skips, of Accrington. It’s positively haemorrhaging lounge furniture in all directions! You can bet that the inevitable sofas teetering on the top were not dumped in there by the person who actually hired the skip too (I think that’s pretty much an unwritten rule, nowadays isn’t it?)

Right, I’m off to a speed dating evening now – where the pictures never fail to make an instant impression. Please help me to continue having a social life by sending more great overloaded skip pics to pr@theskip.net or post them to – The Skip, Baxall Business Centre, Adswood Road, Stockport, SK3 8LF.
OAP Victim of Failed Skip Operation

A disgruntled pensioner has been left ‘up skip creek without a paddle’ after a skip company went into administration.
Mary Somers, aged 74, of Burbage Road, Penhill, ordered a skip from Countrywide Skips last March in order to clean up her garden to make use of it by her visiting grandchildren.
When the skip was full, she tried to contact the company to arrange for it to be collected, but failed to get a reply from them. Mary is now stuck with the skip, as well as all the rubbish she had hoped to get rid of in the first place.
“I had to take out a loan on my social security so I could pay the £134 for the skip,” said Mary.
“Ever since the skip got full, I’ve been trying to get in touch with the company and it’s
been pointless.
Eventually I called Averies Waste Management because their details were on the skip. That was when I found out that they had been contracted by Countrywide to deliver the skip to me. They also told me that they hadn’t been paid either and that Countrywide had gone into administration.
Averies were really helpful and have been working with me to try and get some sort of solution. I feel like I’ve been deceived. I should’ve been told that Countrywide were contracting someone else to deliver the skip.
Also, why did they take on more customers? Companies don’t run into these troubles overnight. They must have been having problems for a while, so why did they continue to take on customers when they knew they had problems?”
Insolvency practitioner, Chris Moore, of K J Watkin and Co, is the administrator for Countrywide. He said:
“The way it works is they take on a customer, contract a local skip company to deliver the skip at a previously agreed price and, hopefully, make a profit.
What’s happened in this situation is that a number of local skip operators have been left financially out of pocket and the company’s liabilities are over £1.5m.
From what I understand this is a nationwide problem and skip operators have been taking away their skips and leaving the rubbish.”
This certainly seems to be the case. Another unlucky customer was Ms Rajasana Otiende, aged 34, of Borehamwood, who paid £90 to Countrywide Skips when she hired a skip for a general clear-out.
The skip Ms Otiende received was the property of Paxton Skip & Grab Hire, of Harrow. Unfortunately Countrywide had failed to pass on her £90 payment to them so, when they collected their skip, they first emptied it’s contents onto Ms Otiende’s driveway.
A spokeswoman for Paxton said they had suggested that Ms Otiende should discuss the situation with her bank to try to recover her losses from Countrywide.
“I explained we were financially unable to take on the cost of recycling her waste without any contribution, as much as we sympathise with her situation, especially having been hit with a large unpaid bill from Countrywide and the ever-increasing landfill tax.
We acted completely within the law, we took our skip, and regrettably had to give back the rubbish.”

























